The short version
Shipping costs of 5 € for any delivery within Germany.
Table of Contents
The following conditions apply:
Shipping within Germany
Shipping costs of 5 €
We ship to the following countries at the specified shipping costs, independent of the order value:
|Belgium, Croatia, Czech Republic, Denmark, France, Italy, Ireland, Luxemburg, Netherlands, Norway, Poland, Slovenia, Sweden, Spain||20,00 â‚¬|
The costs for a return shipment from abroad are not covered. In the event of a successful return, a maximum of the value of the goods will be refunded.
Your country is not yet part of our shipping area? Let us know, in which cardinal direction we should expand our shipping area. We look forward to your message from afar to email@example.com.
Unless a different time period is indicated in the product description, the goods are delivered in Germany within 2 - 6 days, in the case of deliveries abroad, deliveries in Europe are made within 5 - 7 days after order confirmation (if payment in advance was chosen, after the receipt of the payment). Deliveries outside of Europe take up to 15 working days.
Please bear in mind that no deliveries are made on Sundays and public holidays.
For parcels with standard shipping we work with DHL and GLS.
Very bulky products are delivered by the carrier CargoLine.
Delivery by forwarding agency
If the ordered product is too big or too heavy for shipping by DHL, we will deliver it to you by forwarding agency. In these cases you will be asked to enter your telephone number during the order process. We will pass the telephone number on to our logistics partner and the forwarding agency Nellen & Quack or Kleine so that they call you to set delivery date that suits you.
The delivery costs for forwarding goods are listed here:
|Country||Shipping Cost via Forwarding Agency|
Pickup your product
If you are near Aachen, you can pick up products that are in stock directly at our warehouse. This is the fastest way to your favorite product. To make sure that everything runs smoothly, all relevant information is listed here:
- You order normally from our online store.
- In the ordering process, you select the shipping method "Pickup at the warehouse in Aachen".
- For payment, all payment methods are available to you. Cash payment on-site is not possible.
- You will receive the order confirmation and information about the address of the warehouse by e-mail.
- About two hours after placing your order you can pick up your products at the warehouse. Please have the order confirmation ready (on your smartphone or printed out).
Your ordered products can be picked up in our warehouse at C. Brettschneider GmbH in Aachen. The address is as follows:
C. Brettschneider GmbH
You receive the products in their original packaging. For any questions about our products, please contact us beforehand via telephone or email.
Our warehouse is open Monday to Friday from 9 am to 4.30 pm . To make the pickup as fast as possible, please come to our warehouse two hours after your order at the earliest.
Please Bring These With You
In order to make sure you get the right products, please bring the shipping slip or the order confirmation with you, which we send to you via e-mail. That way we can easily check that the order is complete.
Available Payment Types for Pickup
Except for payment via advance bank transfer, all payment types are available to you for pickups. Cash payment at pickup is not possible.
You have questions about shipping?
If you have any questions, you can easily contact us anytime using the Contact Form.