The short version

Shipping costs of 5 € for any delivery within Germany.

Table of Contents

The following conditions apply:

Shipping Costs

(including VAT)

Shipping within Germany

Shipping costs of 5 €

Shipping abroad

We ship to the following countries at the specified shipping costs, independent of the order value:

Country Shipping Costs
Austria 15,00 €
Belgium, Croatia, Czech Republic, Denmark, France, Italy, Ireland, Luxemburg, Netherlands, Norway, Poland, Slovenia, Sweden, Spain 20,00 €


The costs for a return shipment from abroad are not covered. In the event of a successful return, a maximum of the value of the goods will be refunded.

Delivery Area

Your country is not yet part of our shipping area? Let us know, in which cardinal direction we should expand our shipping area. We look forward to your message from afar to

Delivery time

Unless a different time period is indicated in the product description, the goods are delivered in Germany within 2 - 6 days, in the case of deliveries abroad, deliveries in Europe are made within 5 - 7 days after order confirmation (if payment in advance was chosen, after the receipt of the payment). Deliveries outside of Europe take up to 15 working days.
Please bear in mind that no deliveries are made on Sundays and public holidays.

Shipping Partners

DHLGLS For parcels with standard shipping we work with DHL and GLS.

Cargoline Very bulky products are delivered by the carrier CargoLine.

Delivery by forwarding agency

If the ordered product is too big or too heavy for shipping by DHL, we will deliver it to you by forwarding agency. In these cases you will be asked to enter your telephone number during the order process. We will pass the telephone number on to our logistics partner and the forwarding agency Nellen & Quack or Kleine so that they call you to set delivery date that suits you.

The delivery costs for forwarding goods are listed here:

Country Shipping Cost via Forwarding Agency
Germany 90,00 €
Austria 180,00 €
Netherlands 120,00 €
Belgium 130,00 €
Spain 180,00 €
Italy 195,00 €
France 200,00 €
Denmark 250,00 €
Sweden 290,00 €
Irland 280,00 €
Slovenia 185,00 €

Pickup your product

If you are near Aachen, you can pick up products that are in stock at our warehouse on the next working day. This is the fastest way to your favorite product. To make sure that everything runs smoothly, all relevant information is listed here:


  1. You order normally from our online store.
  2. In the ordering process, you select the shipping method "Pickup at the warehouse in Aachen".
  3. For payment, all payment methods are available to you. Cash payment on-site is not possible.
  4. You will receive the order confirmation and information about the address of the warehouse by e-mail.
  5. You can pick up your products from the warehouse on the next working day. Please have the order confirmation (on your smartphone or printed out) ready.

Pickup Location

Your ordered products can be picked up in our warehouse at C. Brettschneider GmbH in Aachen. The address is as follows:

C. Brettschneider GmbH
Philipsstraße 8
52068 Aachen

You receive the products in their original packaging. For any questions about our products, please contact us beforehand via telephone or email.

Opening Hours

Our warehouse is open Monday to Friday from 10:00 a.m. to 12:30 p.m. and from 1:00 p.m. to 4:30 p.m. Goods can be picked up from the next working day after ordering.

Please Bring These With You

In order to make sure you get the right products, please bring the shipping slip or the order confirmation with you, which we send to you via e-mail. That way we can easily check that the order is complete.

Available Payment Types for Pickup

Except for payment via advance bank transfer, all payment types are available to you for pickups. Cash payment at pickup is not possible.

You have questions about shipping?

If you have any questions, you can easily contact us anytime using the Contact Form.